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Salesforce-Certified-Administrator Exam Book & Salesforce-Certified-Administrator Exam Exercise

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Salesforce Certified Administrator Sample Questions (Q203-Q208):

NEW QUESTION # 203
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month andseries.
How should the administrator set up the Campaign to simplify reporting?

A. Create individual Campaigns that all have the same name.
B. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign
C. Configure campaign Member Statuses to record which event members attended.
D. Add different record types for the monthly event types.

Answer: B

Explanation:
Explanation
Campaign hierarchy is a feature that allows administrators to organize campaigns into a parent-child relationship, where the parent campaign represents a larger initiative and the child campaigns represent smaller or more specific activities within that initiative. Using campaign hierarchy can help Ursa Major Solar report on campaign ROI by month and series by creating a parent campaign for the series of networking events and creating individual child campaigns for each monthly event. The parent campaign can show the aggregated metrics and ROI for the entire series, while the child campaigns can show the metrics and ROI for each month.
Adding different record types for the monthly event types, creating individual campaigns that all have the same name, or configuring campaign member statuses to record which event members attended are not solutions for reporting on campaign ROI by month and series; they either do not group campaigns into a hierarchy or do not track campaign metrics or ROI.
References:https://help.salesforce.com/s/articleView?id=sf.campaigns_hierarchy.htm&type=5

NEW QUESTION # 204
The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.
What should the administrator do to identify why the user Is unable to log in?

A. Pull the password history to ensure the password policy was followed.
B. Review the login history for the user.
C. Reset the security token for the profile.
D. Check the attempted logins by running the setup audit trail.

Answer: B

Explanation:
Explanation
To identify why a user is unable to log in to Salesforce, the administrator should review the login history for the user. The login history shows the date and time of each login attempt, the source IP address, the browser and platform used, the login type (such as username and password or single sign-on), and the status (such as success or failure). The login history can help troubleshoot common login issues such as incorrect username or password, invalid security token, IP restrictions, or login hours violations. Checking the attempted logins by running the setup audit trail, pulling the password history, or resetting the security token for the profile will not help identify why a user is unable to log in. References:
https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5

NEW QUESTION # 205
Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.
Which two ways can the marketing users now access converted leads for editing?
Choose 2 answers

A. Use the Data Import Wizard,
B. Utilize a list view where lead status equals Qualified.
C. Search the Recent Records component on the homepage.
D. Find them in the global search result.

Answer: B

NEW QUESTION # 206
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?

A. Configure the product categories picklist field on the product.
B. Map the lead custom field to the product's product category field.
C. Create a workflow to update Opportunity fields based on the lead.
D. Create a custom field on the Opportunity and map the two fields.

Answer: D

Explanation:
Explanation
To transfer data from a lead custom field to an opportunity field upon lead conversion, an administrator needs to create a custom field on the opportunity object that matches the data type and length of the lead custom field, and then map the two fields using the lead field mapping tool under setup. This will ensure that the value of the product category field on the lead is copied to the corresponding field on the opportunity when the lead is converted. References: https://help.salesforce.com/s/articleView?id=sf.leads_customize_map.htm&type=5

NEW QUESTION # 207
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers

A. Profiles
B. Sharing rules
C. Sharing set
D. Role hierarchy

Answer: B,D

Explanation:
Explanation
Role hierarchy and sharing rules are two features that should be used to open up access to Opportunity records for sales users working on collaborative deals. Role hierarchy can be used to grant access to records owned by or shared with users who are belowthem in the hierarchy. Sharing rules can be used to extend sharing access to users in public groups, roles, or territories based on certain criteria, such as record owner or field value.
References:
https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5https://help.salesforce.com/s/articleV

NEW QUESTION # 208
......

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